Flight to Bali

Last 2 days Hooi received a sms from Airasia that our flight to Bali on 25 Aug 09 depart at 10am has been postponed to 4pm while our flight back from Bali has been changed too without any notice to us. We were so disappointed that we lost almost 1 day in Bali. Meaning that we go to bali 5 days, stay there 4 night but only travel there 3 full days. After telling my friend, Adeline about our case, she told me must call and clarify with Airasia what is the reason of the changes in flight time and told me whether can get anything from Airasia to pacify us. No harm give a try! At first i was thinking that budget airline sure will just ignore us!I agree with her too we should at least give a call to Airasia to clarify.

I told Hooi we should call Airasia. He did call and is really work! He told the Airasia's operator that the changes of time to and fro has caused inconvenient to us. To our surprise, we never thought that they are willing to change the flight back to 10am again and back from Bali at 1pm in the afternoon.

We are quite satified. However, is it that easy that change the time without any additional charge? Will it be the case where we reach to the airport that time but no seat for us? I am still a bit puzzle! Is it the process too smooth until unbelievable?